Get Help

Get Canvas Help

There's a place to get Canvas help whenever you need it during the course. Ask any technical question you have--for example a link is broken, a podcast doesn't play or a discussion is unavailable. Contact Canvas support and they will address your question immediately. They can even walk you through how to submit an assignment in Canvas.  

Click on the "HELP" button in the lower left corner of the blue navigation bar to find the different ways (email, phone, chat, Guides) to reach Canvas support. Their support team is excellent and available 24/7, 365 days a year; we know our online students are not always doing their work between 9 and 5! There are real people behind the screens at Canvas, ready to help.

Get NEIT Tech Help

There's also a place to get help with NEIT technical questions, such as your email and TechNet account.  You may visit the Help Desk inside the library, Room S105N on the East Greenwich campus, phone us at (401) 780-4111 Ext. 3511 or email us at : helpdesk@neit.edu.